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If child (ren) needs to be absent for a class for any reason, parents must notify The Artist Lab at least 24 hours in advance, by calling, leaving a voice message, text message, or by WeChat.
Any absences will count as No Show, which will result in deducting classes from the 1 month class package.
3 Month Package/ 12 classes: 1 make-up chances
This 1 makeup chance will only qualify if parents give the Artist Lab San Diego at least 24 hours advance notice that child(ren) will be absent from class. If parent fail to give the Artist Lab San Diego a 24 hour advance notice, there will be no make-up class issued and instead any absences will count as No Show, which will result in deducting classes from the 3 month class package.
Switching different Class Types
Switching different types of classes might be available, space permitting, with a $30 Processing fee, at least 48 hours before rescheduled class start date.
Switching Class Time for the Same Type of Class
Switching class time for the same type of class might be available, space permitting, with no Processing fee, at least 48 hours before rescheduled class start date.
All Regular-priced classes and Camp purchases can be returned for a refund of class tuition minus the $35 transaction fee within 3 days of purchase.
All regular-priced classes and Camp purchases can be returned for partial refund of 80% of class tuition minus $35 transaction fee after 3 days of purchase but before their class package begins.
All Classes and Camps are final sale and cannot be refunded or exchanged, with no exceptions after the first class is in use. All unused classes and hours remaining in the class package are not exchangeable for other classes, camps, or other special events. No price adjustment will be issued for any packages.
All Classes and Camps purchased during the Covid-19 (and it’s variants) pandemic will not be subject to refunds under no circumstances. Instead, Classes and Camps may be put on hold with management’s permission.
The symptoms below qualify for the Artist Lab or their employees or any involved parties to remove child (ren) from the classroom which will result in sending children home early. If child (ren) displays any of these symptoms, parent should not bring them to the Artist Lab San Diego.
Studio Policies
CANCELLATION POLICY
If child (ren) needs to be absent for a class for any reason, parents must notify The Artist Lab at least 24 hours in advance, by calling, leaving a voice message, text message, or by WeChat.
MAKE-UP POLICY
1 Month Package/4 classes: no make-up chanceAny absences will count as No Show, which will result in deducting classes from the 1 month class package.
3 Month Package/ 12 classes: 1 make-up chances
This 1 makeup chance will only qualify if parents give the Artist Lab San Diego at least 24 hours advance notice that child(ren) will be absent from class. If parent fail to give the Artist Lab San Diego a 24 hour advance notice, there will be no make-up class issued and instead any absences will count as No Show, which will result in deducting classes from the 3 month class package.
CLASS CHANGE POLICY
Switching different Class Types
Switching different types of classes might be available, space permitting, with a $30 Processing fee, at least 48 hours before rescheduled class start date.
Switching Class Time for the Same Type of Class
Switching class time for the same type of class might be available, space permitting, with no Processing fee, at least 48 hours before rescheduled class start date.
RETURN & REFUND POLICY
All Presale, Discount, and Early Enrollment classes and Camp purchases are final sale and cannot be refunded or exchanged, with no exceptions.All Regular-priced classes and Camp purchases can be returned for a refund of class tuition minus the $35 transaction fee within 3 days of purchase.
All regular-priced classes and Camp purchases can be returned for partial refund of 80% of class tuition minus $35 transaction fee after 3 days of purchase but before their class package begins.
All Classes and Camps are final sale and cannot be refunded or exchanged, with no exceptions after the first class is in use. All unused classes and hours remaining in the class package are not exchangeable for other classes, camps, or other special events. No price adjustment will be issued for any packages.
All Classes and Camps purchased during the Covid-19 (and it’s variants) pandemic will not be subject to refunds under no circumstances. Instead, Classes and Camps may be put on hold with management’s permission.
SYMPTOM REMOVAL POLICY
The symptoms below qualify for the Artist Lab or their employees or any involved parties to remove child (ren) from the classroom which will result in sending children home early. If child (ren) displays any of these symptoms, parent should not bring them to the Artist Lab San Diego.
- Fever, defined as having a temperature of 100°F or higher taken on the forehead (a child needs to be fever free for a
- Fever AND sore throat, rash, vomiting, diarrhea, earache, irritability, or confusion.
- Frequent scratching of the body or scalp, lice, rash, or any other spots that resemble childhood diseases, including ringworm.
- Is irritable, continuously crying, or requires more attention than we can provide without hurting the health, safety or well-being of the other children in our care.